Independent Claims Services is a partnership of experienced, motivated, individuals, who are specialists in a number of fields.
We have been providing investigation services for over 30 years. We do not subcontract or use agents, which clearly dilutes the quality of service and accountability.
All partners of ICS will be personally dealing with matters and available to discuss any aspect of the enquiry if required.
Quite clearly the non use of agents and sub contractors, provides a more consistent, undiluted and better quality service.
Independent Claims Services has a spectrum of experience including former traffic police officers, officers from the CID, military and specialists individuals from the insurance industry and revenue services.
We are qualified accident reconstructors and hold full PCV & HGV commercial driving license. We are also all now qualified EDI certificated professional investigators in anticipation of the new licensing regulations.
The wide spectrum of experiences enables ICS to undertake all aspects of investigation. The individual partners take full responsibility for any enquiries and investigations, and are therefore fully accountable.
Because we do not sub-contract or use agents, our fees are cost effective and reasonable.
We prefer a fixed fee arrangement and abide by service level agreements.
We have no confidence in an “Hourly Rate”.
We provide very detailed to scale plans of road traffic accidents, bus stations, factory floors, etc
We do not limit the number of photographs to an enquiry and will supply as many as is necessary.
Our statements are precise, detailed, meticulous and comply fully with CPR rules.
Our reports aim to be balanced, comprehensive and take a devil’s advocate approach.
We pride ourselves in providing an experienced, professional and accountable services to all clients.
We guarantee and provide service level agreements with fixed costs. We have no confidence in an ‘Hourly Rate’.
If you have any questions or would like more information regarding ICS please do not hesitate to contact us.